Contact Us

Questions about an order, a product, or a larger enquiry — we are here to help.

GLYC customer support

We would like to hear from you

Whether you need help with an order, have a question about our products, or want to discuss a business enquiry, send us a message and we will get back to you.

We read every message carefully. For order-related questions, please include your order number so we can assist you faster.

Use the form below to reach our team directly.

How to reach us

Customer support
For order status, delivery questions, product information, and returns — email us at [Update before launch — support email] or use the contact form below.

Business hours
[Update before launch — e.g. Monday to Friday, 10:00 AM to 6:00 PM IST, excluding public holidays]

Response time
We aim to respond within [Update before launch — e.g. 1–2 business days]. Messages received outside business hours or on holidays will be answered on the next working day.

Corporate gifting & bulk orders
For corporate gifting, bulk purchases, and partnership enquiries, email [Update before launch — business email]. Please include your company name, the products you are interested in, approximate quantities, and your preferred timeline. Our team will follow up with you directly.

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