Terms & Conditions

Last Updated: 28 July 2026 (Update whenever this policy is revised.)

Welcome to GLYC. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

About GLYC

GLYC is an online brand offering premium dry fruits, nuts, seeds, and related food products.

Throughout these Terms & Conditions, the words "GLYC," "we," "our," and "us" refer to the owner and operator of this website. The words "you" and "your" refer to the customer or visitor using our website.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into binding agreements.
  • The information you provide is accurate and complete.

Products

We make every effort to ensure that product descriptions, images, weights, and other information displayed on our website are accurate.

However:

  • Product images are for illustration purposes only.
  • Natural variations in colour, size, texture, or appearance may occur.
  • Product availability is subject to stock availability.

We reserve the right to modify, discontinue, or update products without prior notice.

Pricing

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

Prices may change without prior notice.

Applicable taxes and shipping charges, where applicable, will be displayed during checkout before payment is completed.

Despite our best efforts, pricing errors may occasionally occur. In such cases, we reserve the right to cancel or refuse orders placed at an incorrect price. If payment has already been made, an appropriate refund will be initiated.

Orders

Placing an order on our website constitutes an offer to purchase the selected products.

An order is considered accepted only after it has been confirmed and processed by GLYC.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability
  • Payment authorization failure
  • Suspected fraudulent activity
  • Incorrect pricing or product information
  • Compliance with legal or regulatory requirements

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

Payments

We accept payment through authorized payment methods made available during checkout.

Payment information is securely processed by our payment partners. GLYC does not store your complete payment card information or banking credentials.

Shipping & Delivery

Shipping timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for detailed information regarding order processing, dispatch, delivery timelines, and shipping charges.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

As our products are food items, returns are accepted only in eligible situations as described in the applicable policy.

Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials, where applicable.
  • Use the website only for lawful purposes.
  • Not engage in fraudulent or abusive activities.
  • Not interfere with the operation or security of the website.
  • Not misuse, copy, or attempt to exploit any part of the website without authorization.

Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Videos
  • Icons
  • Website design
  • Software
  • Trademarks

is owned by or licensed to GLYC and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from GLYC.

Limitation of Liability

To the maximum extent permitted by applicable law, GLYC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

  • Use of or inability to use the website.
  • Delays in delivery caused by circumstances beyond our reasonable control.
  • Temporary website interruptions.
  • Technical errors or system failures.
  • Third-party service interruptions.

Nothing in these Terms & Conditions limits any rights that cannot be excluded under applicable law.

Third-Party Services

Our website may integrate with or provide links to third-party services, including payment providers, logistics partners, and external websites.

GLYC is not responsible for the content, availability, or privacy practices of third-party services. Your use of such services is governed by their respective terms and policies.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will be published on this page along with the revised "Last Updated" date.

Your continued use of the website after such updates constitutes your acceptance of the revised Terms & Conditions.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, unless otherwise required by applicable law.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

GLYC Customer Support

Email: support@glyc.in

We will make reasonable efforts to respond to your enquiries in a timely manner.